Contacts and requisites
Last updated: August 28, 2026
Get in touch about an order, payment, refund or personal-data question.
Contact us
Message us on WhatsApp: it is the fastest way, and we usually reply within a business day.
Email: [email protected]. We respond to enquiries within a reasonable time.
Seller requisites
- ELITSON LIMITED
- Company number: 2832922 (Companies Registry, Hong Kong)
- Incorporated: 24.05.2019
- Registered address: Suite C, Level 7, World Trust Tower, 50 Stanley Street, Central, Hong Kong
- Email: [email protected]
Copyright & takedown (DMCA)
Families can upload their own audio for memorial pages. If you believe uploaded music or a recording infringes your copyright, email [email protected] with the subject “Takedown”. Include a link to the page, a description of the material, and confirmation of your rights.
If a remembrance or story page shows your photos, recordings or personal details without your consent, email [email protected] — include a link to the page and which materials concern you.
We review good-faith reports and remove disputed materials within a reasonable time.